Government

Housing Authority

The Housing Authority is the provincial or municipal entity (typically in the Human Settlements Department) that is accountable for the entire outcome of the process. That means that they have oversight over all the actors that are responsible for any step of the process and must hold them to account for key outcomes. The Housing Authority also makes decisions and offers guidance when required through all process phases.

HSS

The list of project beneficiaries is recorded on the Human Settlement System (HSS). This data must be extracted off the HSS during the data collection phase of the project.

In addition, new subsidy applications that are made during the process will go through the HSS.

Department of Home Affairs

Data Collection

Information from the Department of Home Affairs (DHA) is necessary to identify the respondent and match them to the beneficiary list. The ID number and proof of identity is always required. In addition, information and certificates are also required from the DHA to support the property transfer process. This includes data required to determine if beneficiaries are deceased.

Validation & Transfer

When cases are validated, additional data or supporting documents may be required from the DHA.

In addition, given that a number of months may have passed between initial data gathering and lodgement at the deeds office, conveyancers must re-confirm that the transferees are still alive before they lodge.

SASSA

This is an optional stakeholder that may be engaged where the process requires it. SASSA data may be useful to assist housing authorities in tracing and contacting beneficiaries during the validation phase. Ideally there should be an agreement (such as a Memorandum of Understanding) between the Housing Authority and SASSA on how beneficiary tracing will be conduced.

Local councillor

It is useful to have the support of local councillors who can assist with engaging the community at the start of the Data Collection phase of the project and support awareness raising activities that are conducted within the community about the project. In addition, the local councillor may wish to stay informed about progress throughout the project.

Deeds Office

The Deeds Office is engaged once the property is read for transfer as a final steps in the Validation, Regularisation & Transfer phase.

Department of Justice - Master's Office

When one or more beneficiaries is deceased, the estate must be reported to the master's office.