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Primary Transfer Toolkit
Beneficiary Administration & Transfer Toolkit
Beneficiary Administration & Transfer Toolkit
  • Beneficiary Administration & Transfer Toolkit
  • How to use this resource
    • Feedback
  • Toolkit Approach
    • Maturity Roadmap
  • Guiding principles
  • Target Operating Model
    • Stakeholder Matrix
      • Members of the Public
      • Government
      • Private Sector
      • Project Team
  • DATA COLLECTION & VALIDATION
    • Overview
    • Collate existing administrative data on beneficiaries
      • Step 1: Extract data on project beneficiaries from the HSS
      • Step 2: Identify Additional Project Records
      • Step 3: Enrich Data
        • Home Affairs Data
        • Deed Registry Data
      • Step 4: Secure Data in Database
    • Extract Property and Subsidy Data
      • Step 1: Obtain project general plan/layout
      • Step 2: Extract subsidy values
      • Step 3: Extract data from the deeds registry
      • Step 4: Secure all Data in a Database
    • Collect data by Occupancy Survey
      • Required Data
      • Data Collection Platform
      • Data Collection Hardware
      • Fieldwork Team
        • Recruitment
        • Training
      • Community and Household Engagement
      • Data Collection
      • Data extraction and storage
  • CATEGORISATION
    • Overview
    • A. All self-classified owners are beneficiaries: Perfect match
    • B. Some self-classified owners are beneficiaries, but some are not
    • C. Self-classified owners are beneficiaries, but some beneficiaries are missing
      • Co-beneficiary is deceased
      • Beneficiaries are divorced
        • The divorce order specifies what should happen to the property
        • The divorce order does not mention the property
    • D. Self-classified owners are not beneficiaries but are the original occupants of the property
      • Submit or re-submit a subsidy application
      • Subsidy cannot be accessed
    • E. Self-classified owners are not beneficiaries - inherited the property from a deceased beneficiary
      • Self-classified owner is the spouse of a deceased beneficiary
      • Self-classified owners are other heirs (not a spouse)
    • F. Self-classified owners are not beneficiaries - purchased the property informally
      • Property purchased from a beneficiary who is alive and contactable: No dispute
        • Back to Back Transfer
        • Direct transfer to new owner
          • Self-classified owner to apply for a subsidy in his / her own right
          • Self-classified owner does not qualify for a subsidy and regularisation is required
      • Property purchased from a beneficiary who alive and contactable: Disputed transaction
      • Property purchased from a beneficiary who is alive but who cannot be traced
      • Property purchased from a beneficiary who is deceased
    • G. Occupant is Caretaker / Renter
    • Enabling Processes
      • Adjudicating disputes
      • Locating missing beneficiaries
      • Submit or re-submit a subsidy application
  • VALIDATION, REGULARISATION AND TRANSFER
    • Overview
    • Core Registration Process
    • Dealing with deceased estates
    • Regularising non-beneficiaries
    • Contracting with Conveyancers
  • TITLE DEED HANDOVER
    • Overview
  • Additional Resources
    • Case Studies
      • That's Mine!
      • Deceased Beneficiary
      • Owner, but not beneficiary
      • Formal Dispute Resolution
      • Beneficiaries with more than one property
    • POPIA: The Protection of Personal Information Act
    • Community Information
    • Sample Survey
    • Sales Agreement
    • Dispute Resolution
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Toolkit Approach

The approach in this toolkit it summarised in the graphic below. Each step in the process is unpacked in more detail in the various chapters of this document.

PreviousFeedbackNextMaturity Roadmap

Last updated 3 years ago

The first step in the process is to collate available data on the project and project beneficiaries. This data is augmented with data collected from an occupancy survey, during which each property is visited by an enumerator who asks a series of questions to determine who is currently living in the property and who the current occupant perceives to be the owner of the property.

This information is used to categorise cases and determine a pathway to transfer. In some cases extensive preparatory work is required to validate ownership claims and comply with the conditions necessary for the transfer of a subsidy property.

Once it is clear who the property should be transferred to, the housing authority or its conveyancers prepare a sale agreement with the 'buyers' to whom the property will be transferred. This document specifies the seller (the housing authority who is authorised to transfer the property), the names and ID number of the buyers, a description of the property and a notional value of the property.

The sale agreement that is signed by the 'buyers' is returned to the housing authority for signature. The housing authority countersigns the sale agreement and returns the signed document together with supporting documentation to the conveyancer. The conveyancer prepares the transfer documents for signature by the housing authority. Once these documents are signed, the conveyancer can apply for additional certificates necessary for transfer and the transfer can be lodged by the conveyancer at the deeds registry.

The deeds registry will notify the conveyancer when the title deed is ready for collection.

High Level Process

DATA COLLECTION & VALIDATION
CATEGORISATION
VALIDATION, REGULARISATION AND TRANSFER
TITLE DEED HANDOVER
Click to enlarge