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Primary Transfer Toolkit
Beneficiary Administration & Transfer Toolkit
Beneficiary Administration & Transfer Toolkit
  • Beneficiary Administration & Transfer Toolkit
  • How to use this resource
    • Feedback
  • Toolkit Approach
    • Maturity Roadmap
  • Guiding principles
  • Target Operating Model
    • Stakeholder Matrix
      • Members of the Public
      • Government
      • Private Sector
      • Project Team
  • DATA COLLECTION & VALIDATION
    • Overview
    • Collate existing administrative data on beneficiaries
      • Step 1: Extract data on project beneficiaries from the HSS
      • Step 2: Identify Additional Project Records
      • Step 3: Enrich Data
        • Home Affairs Data
        • Deed Registry Data
      • Step 4: Secure Data in Database
    • Extract Property and Subsidy Data
      • Step 1: Obtain project general plan/layout
      • Step 2: Extract subsidy values
      • Step 3: Extract data from the deeds registry
      • Step 4: Secure all Data in a Database
    • Collect data by Occupancy Survey
      • Required Data
      • Data Collection Platform
      • Data Collection Hardware
      • Fieldwork Team
        • Recruitment
        • Training
      • Community and Household Engagement
      • Data Collection
      • Data extraction and storage
  • CATEGORISATION
    • Overview
    • A. All self-classified owners are beneficiaries: Perfect match
    • B. Some self-classified owners are beneficiaries, but some are not
    • C. Self-classified owners are beneficiaries, but some beneficiaries are missing
      • Co-beneficiary is deceased
      • Beneficiaries are divorced
        • The divorce order specifies what should happen to the property
        • The divorce order does not mention the property
    • D. Self-classified owners are not beneficiaries but are the original occupants of the property
      • Submit or re-submit a subsidy application
      • Subsidy cannot be accessed
    • E. Self-classified owners are not beneficiaries - inherited the property from a deceased beneficiary
      • Self-classified owner is the spouse of a deceased beneficiary
      • Self-classified owners are other heirs (not a spouse)
    • F. Self-classified owners are not beneficiaries - purchased the property informally
      • Property purchased from a beneficiary who is alive and contactable: No dispute
        • Back to Back Transfer
        • Direct transfer to new owner
          • Self-classified owner to apply for a subsidy in his / her own right
          • Self-classified owner does not qualify for a subsidy and regularisation is required
      • Property purchased from a beneficiary who alive and contactable: Disputed transaction
      • Property purchased from a beneficiary who is alive but who cannot be traced
      • Property purchased from a beneficiary who is deceased
    • G. Occupant is Caretaker / Renter
    • Enabling Processes
      • Adjudicating disputes
      • Locating missing beneficiaries
      • Submit or re-submit a subsidy application
  • VALIDATION, REGULARISATION AND TRANSFER
    • Overview
    • Core Registration Process
    • Dealing with deceased estates
    • Regularising non-beneficiaries
    • Contracting with Conveyancers
  • TITLE DEED HANDOVER
    • Overview
  • Additional Resources
    • Case Studies
      • That's Mine!
      • Deceased Beneficiary
      • Owner, but not beneficiary
      • Formal Dispute Resolution
      • Beneficiaries with more than one property
    • POPIA: The Protection of Personal Information Act
    • Community Information
    • Sample Survey
    • Sales Agreement
    • Dispute Resolution
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  • At least one self-classified owner is a beneficiary
  • No self-classified owners are beneficiaries
  • Renter / Caretake
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  1. CATEGORISATION

Overview

Categorise cases and map the pathway to transfer

PreviousData extraction and storageNextA. All self-classified owners are beneficiaries: Perfect match

Last updated 3 years ago

In backlog projects a number of years have passed since the property was allocated to beneficiaries. During that time life has happened; beneficiaries may have married, got divorced, died or sold their properties. This obviously has an impact on who the property should be transferred to.

The data gathered during the occupancy survey provides information on who the current perceived owners are and how they came to own the property. This information can be used to determine a pathway to transfer and to classify cases into those that can and must be actioned immediately and those where further processes are required.

The simplest cases are where all beneficiaries still regard themselves as owners and there is no competing claim on ownership from occupants in the property (where these are not the beneficiaries). These properties can be transferred immediately, and the housing authority should prioritise these cases; as with the passage of time additional complexities may arise.

In other cases, there may be some additional complexity that must be resolved prior to transfer.

The types of case categories are outlined below and described in more detail in the sections that follow.

At least one self-classified owner is a beneficiary

No self-classified owners are beneficiaries

Renter / Caretake

A final category is where occupants regard themselves as renters or caretakers

The occupancy survey should anticipate all of these different process requirements by pre-collecting as many source documents, and as much information as possible to limit additional collection engagement steps.

A. All self-classified owners are beneficiaries: Perfect match
B. Some self-classified owners are beneficiaries, but some are not
C. Self-classified owners are beneficiaries, but some beneficiaries are missing
D. Self-classified owners are not beneficiaries but are the original occupants of the property
E. Self-classified owners are not beneficiaries - inherited the property from a deceased beneficiary
F. Self-classified owners are not beneficiaries - purchased the property informally
G. Occupant is Caretaker / Renter