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Primary Transfer Toolkit
Beneficiary Administration & Transfer Toolkit
Beneficiary Administration & Transfer Toolkit
  • Beneficiary Administration & Transfer Toolkit
  • How to use this resource
    • Feedback
  • Toolkit Approach
    • Maturity Roadmap
  • Guiding principles
  • Target Operating Model
    • Stakeholder Matrix
      • Members of the Public
      • Government
      • Private Sector
      • Project Team
  • DATA COLLECTION & VALIDATION
    • Overview
    • Collate existing administrative data on beneficiaries
      • Step 1: Extract data on project beneficiaries from the HSS
      • Step 2: Identify Additional Project Records
      • Step 3: Enrich Data
        • Home Affairs Data
        • Deed Registry Data
      • Step 4: Secure Data in Database
    • Extract Property and Subsidy Data
      • Step 1: Obtain project general plan/layout
      • Step 2: Extract subsidy values
      • Step 3: Extract data from the deeds registry
      • Step 4: Secure all Data in a Database
    • Collect data by Occupancy Survey
      • Required Data
      • Data Collection Platform
      • Data Collection Hardware
      • Fieldwork Team
        • Recruitment
        • Training
      • Community and Household Engagement
      • Data Collection
      • Data extraction and storage
  • CATEGORISATION
    • Overview
    • A. All self-classified owners are beneficiaries: Perfect match
    • B. Some self-classified owners are beneficiaries, but some are not
    • C. Self-classified owners are beneficiaries, but some beneficiaries are missing
      • Co-beneficiary is deceased
      • Beneficiaries are divorced
        • The divorce order specifies what should happen to the property
        • The divorce order does not mention the property
    • D. Self-classified owners are not beneficiaries but are the original occupants of the property
      • Submit or re-submit a subsidy application
      • Subsidy cannot be accessed
    • E. Self-classified owners are not beneficiaries - inherited the property from a deceased beneficiary
      • Self-classified owner is the spouse of a deceased beneficiary
      • Self-classified owners are other heirs (not a spouse)
    • F. Self-classified owners are not beneficiaries - purchased the property informally
      • Property purchased from a beneficiary who is alive and contactable: No dispute
        • Back to Back Transfer
        • Direct transfer to new owner
          • Self-classified owner to apply for a subsidy in his / her own right
          • Self-classified owner does not qualify for a subsidy and regularisation is required
      • Property purchased from a beneficiary who alive and contactable: Disputed transaction
      • Property purchased from a beneficiary who is alive but who cannot be traced
      • Property purchased from a beneficiary who is deceased
    • G. Occupant is Caretaker / Renter
    • Enabling Processes
      • Adjudicating disputes
      • Locating missing beneficiaries
      • Submit or re-submit a subsidy application
  • VALIDATION, REGULARISATION AND TRANSFER
    • Overview
    • Core Registration Process
    • Dealing with deceased estates
    • Regularising non-beneficiaries
    • Contracting with Conveyancers
  • TITLE DEED HANDOVER
    • Overview
  • Additional Resources
    • Case Studies
      • That's Mine!
      • Deceased Beneficiary
      • Owner, but not beneficiary
      • Formal Dispute Resolution
      • Beneficiaries with more than one property
    • POPIA: The Protection of Personal Information Act
    • Community Information
    • Sample Survey
    • Sales Agreement
    • Dispute Resolution
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Beneficiary Administration & Transfer Toolkit

Title deed primary transfer process for subsidy properties.

NextHow to use this resource

Last updated 3 years ago

The Toolkit

The beneficiary administration & transfer toolkit is specifically designed to assist housing authorities with the primary transfer of subsidy properties to validated owners in delayed transfer projects.

The process outlined in the toolkit presumes there are no counter-signed sale agreements for the properties in the project.

The toolkit envisages an optimised environment that enables the administration of beneficiaries and occupants to be done securely and efficiently. That environment does not yet exist. Key processes that rely on as yet to be developed infrastructure or information sharing Memoranda of Understanding are flagged as suggestions for improvement as part of a . Solutions that can be used in the interim are included in the toolkit.

The toolkit is based on the experience of the Transaction Support Centre (TSC) in Makhaza, Khayelitsha. The TSC was directly and materially assisted by Stefan Grobler and Coenraad Calitz of Tenure Administration and Transfers in the City of Cape Town's Human Settlements Directorate. Without their input and guidance the compilation of this toolkit and the work of the TSC on primary transfers in Makhaza would not have been possible.

The development of this toolkit was funded by a grant from National Treasury's Cities Support Programme, through GTAC and was developed by the Transaction Support Centre (TSC) which operates with support from the Oppenheimer Generations Foundation.

The TSC is a joint-initiative of research consultancy and the .

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Centre for Affordable Housing Finance in Africa (CAHF)
Maturity Roadmap