🏠
Primary Transfer Toolkit
Beneficiary Administration & Transfer Toolkit
Beneficiary Administration & Transfer Toolkit
  • Beneficiary Administration & Transfer Toolkit
  • How to use this resource
    • Feedback
  • Toolkit Approach
    • Maturity Roadmap
  • Guiding principles
  • Target Operating Model
    • Stakeholder Matrix
      • Members of the Public
      • Government
      • Private Sector
      • Project Team
  • DATA COLLECTION & VALIDATION
    • Overview
    • Collate existing administrative data on beneficiaries
      • Step 1: Extract data on project beneficiaries from the HSS
      • Step 2: Identify Additional Project Records
      • Step 3: Enrich Data
        • Home Affairs Data
        • Deed Registry Data
      • Step 4: Secure Data in Database
    • Extract Property and Subsidy Data
      • Step 1: Obtain project general plan/layout
      • Step 2: Extract subsidy values
      • Step 3: Extract data from the deeds registry
      • Step 4: Secure all Data in a Database
    • Collect data by Occupancy Survey
      • Required Data
      • Data Collection Platform
      • Data Collection Hardware
      • Fieldwork Team
        • Recruitment
        • Training
      • Community and Household Engagement
      • Data Collection
      • Data extraction and storage
  • CATEGORISATION
    • Overview
    • A. All self-classified owners are beneficiaries: Perfect match
    • B. Some self-classified owners are beneficiaries, but some are not
    • C. Self-classified owners are beneficiaries, but some beneficiaries are missing
      • Co-beneficiary is deceased
      • Beneficiaries are divorced
        • The divorce order specifies what should happen to the property
        • The divorce order does not mention the property
    • D. Self-classified owners are not beneficiaries but are the original occupants of the property
      • Submit or re-submit a subsidy application
      • Subsidy cannot be accessed
    • E. Self-classified owners are not beneficiaries - inherited the property from a deceased beneficiary
      • Self-classified owner is the spouse of a deceased beneficiary
      • Self-classified owners are other heirs (not a spouse)
    • F. Self-classified owners are not beneficiaries - purchased the property informally
      • Property purchased from a beneficiary who is alive and contactable: No dispute
        • Back to Back Transfer
        • Direct transfer to new owner
          • Self-classified owner to apply for a subsidy in his / her own right
          • Self-classified owner does not qualify for a subsidy and regularisation is required
      • Property purchased from a beneficiary who alive and contactable: Disputed transaction
      • Property purchased from a beneficiary who is alive but who cannot be traced
      • Property purchased from a beneficiary who is deceased
    • G. Occupant is Caretaker / Renter
    • Enabling Processes
      • Adjudicating disputes
      • Locating missing beneficiaries
      • Submit or re-submit a subsidy application
  • VALIDATION, REGULARISATION AND TRANSFER
    • Overview
    • Core Registration Process
    • Dealing with deceased estates
    • Regularising non-beneficiaries
    • Contracting with Conveyancers
  • TITLE DEED HANDOVER
    • Overview
  • Additional Resources
    • Case Studies
      • That's Mine!
      • Deceased Beneficiary
      • Owner, but not beneficiary
      • Formal Dispute Resolution
      • Beneficiaries with more than one property
    • POPIA: The Protection of Personal Information Act
    • Community Information
    • Sample Survey
    • Sales Agreement
    • Dispute Resolution
Powered by GitBook
On this page
  • Detailed information is gathered on those who claim to own the property, including:
  • In addition, images of key documents are captured
Export as PDF
  1. DATA COLLECTION & VALIDATION
  2. Collect data by Occupancy Survey

Required Data

PreviousCollect data by Occupancy SurveyNextData Collection Platform

Last updated 3 years ago

The occupancy survey gathers data and supporting documents on a number of aspects relating to ownership and occupancy. The basic structure of the occupancy survey questionnaire is illustrated below

Detailed information is gathered on those who claim to own the property, including:

  • Full name and Nationality

  • Identity number

  • Contact detail

  • Marital status

In addition, images of key documents are captured

These images are used to cross-check and validate the information provided by respondents and could be used to support the transfer process. These documents include:

  • ID books

  • Marriage certificate

  • Divorce orders

  • Death certificates

  • Masters Letters of Authority

Maturity Roadmap: suggestion for improvement

While the primary objective of the survey is to establish the identity of the self-classified owner of the property and create evidence of occupancy, the visit to a property and the face to face interaction with occupants creates an opportunity to streamline the process by:

  1. Collecting copies of supporting documents

  2. Using the opportunity to ask self-classified owners who claim to be the original beneficiaries to sign sale agreements.

    • This obviates the need for validated 'buyers' to sign the document at a later stage, increasing throughput and reducing timelines.

    • However, this will require enumerators to be trained more extensively and need to explain to occupants that the document would need to be countersigned by a housing authority who will only do so if there are no other complexities.

    • In addition, where occupants sign sale agreements, two enumerators need to be present to witness the signing process.

    • Two versions of the questionnaire are provided as an appendix to this document, coded on the Survey2Go platform (see Sample Survey). In the first questionnaire, occupants provide information and copies of documents.

      In the second version of the questionnaire, they also sign a standard sale agreement.

  3. Gathering data from non-beneficiary self-classified owners about subsidy eligibility

  4. Initiating the completion of documents that must be submitted to report a deceased estate

Click to enlarge