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Primary Transfer Toolkit
Beneficiary Administration & Transfer Toolkit
Beneficiary Administration & Transfer Toolkit
  • Beneficiary Administration & Transfer Toolkit
  • How to use this resource
    • Feedback
  • Toolkit Approach
    • Maturity Roadmap
  • Guiding principles
  • Target Operating Model
    • Stakeholder Matrix
      • Members of the Public
      • Government
      • Private Sector
      • Project Team
  • DATA COLLECTION & VALIDATION
    • Overview
    • Collate existing administrative data on beneficiaries
      • Step 1: Extract data on project beneficiaries from the HSS
      • Step 2: Identify Additional Project Records
      • Step 3: Enrich Data
        • Home Affairs Data
        • Deed Registry Data
      • Step 4: Secure Data in Database
    • Extract Property and Subsidy Data
      • Step 1: Obtain project general plan/layout
      • Step 2: Extract subsidy values
      • Step 3: Extract data from the deeds registry
      • Step 4: Secure all Data in a Database
    • Collect data by Occupancy Survey
      • Required Data
      • Data Collection Platform
      • Data Collection Hardware
      • Fieldwork Team
        • Recruitment
        • Training
      • Community and Household Engagement
      • Data Collection
      • Data extraction and storage
  • CATEGORISATION
    • Overview
    • A. All self-classified owners are beneficiaries: Perfect match
    • B. Some self-classified owners are beneficiaries, but some are not
    • C. Self-classified owners are beneficiaries, but some beneficiaries are missing
      • Co-beneficiary is deceased
      • Beneficiaries are divorced
        • The divorce order specifies what should happen to the property
        • The divorce order does not mention the property
    • D. Self-classified owners are not beneficiaries but are the original occupants of the property
      • Submit or re-submit a subsidy application
      • Subsidy cannot be accessed
    • E. Self-classified owners are not beneficiaries - inherited the property from a deceased beneficiary
      • Self-classified owner is the spouse of a deceased beneficiary
      • Self-classified owners are other heirs (not a spouse)
    • F. Self-classified owners are not beneficiaries - purchased the property informally
      • Property purchased from a beneficiary who is alive and contactable: No dispute
        • Back to Back Transfer
        • Direct transfer to new owner
          • Self-classified owner to apply for a subsidy in his / her own right
          • Self-classified owner does not qualify for a subsidy and regularisation is required
      • Property purchased from a beneficiary who alive and contactable: Disputed transaction
      • Property purchased from a beneficiary who is alive but who cannot be traced
      • Property purchased from a beneficiary who is deceased
    • G. Occupant is Caretaker / Renter
    • Enabling Processes
      • Adjudicating disputes
      • Locating missing beneficiaries
      • Submit or re-submit a subsidy application
  • VALIDATION, REGULARISATION AND TRANSFER
    • Overview
    • Core Registration Process
    • Dealing with deceased estates
    • Regularising non-beneficiaries
    • Contracting with Conveyancers
  • TITLE DEED HANDOVER
    • Overview
  • Additional Resources
    • Case Studies
      • That's Mine!
      • Deceased Beneficiary
      • Owner, but not beneficiary
      • Formal Dispute Resolution
      • Beneficiaries with more than one property
    • POPIA: The Protection of Personal Information Act
    • Community Information
    • Sample Survey
    • Sales Agreement
    • Dispute Resolution
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On this page
  • Housing Authority
  • HSS
  • Department of Home Affairs
  • SASSA
  • Local councillor
  • Deeds Office
  • Department of Justice - Master's Office
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  1. Target Operating Model
  2. Stakeholder Matrix

Government

PreviousMembers of the PublicNextPrivate Sector

Last updated 3 years ago

Housing Authority

The Housing Authority is the provincial or municipal entity (typically in the Human Settlements Department) that is accountable for the entire outcome of the process. That means that they have oversight over all the actors that are responsible for any step of the process and must hold them to account for key outcomes. The Housing Authority also makes decisions and offers guidance when required through all process phases.

HSS

The list of project beneficiaries is recorded on the Human Settlement System (HSS). This data must be extracted off the HSS during the data collection phase of the project.

In addition, new subsidy applications that are made during the process will go through the HSS.

Department of Home Affairs

Information from the Department of Home Affairs (DHA) is necessary to identify the respondent and match them to the beneficiary list. The ID number and proof of identity is always required. In addition, information and certificates are also required from the DHA to support the property transfer process. This includes data required to determine if beneficiaries are deceased.

When cases are validated, additional data or supporting documents may be required from the DHA.

In addition, given that a number of months may have passed between initial data gathering and lodgement at the deeds office, conveyancers must re-confirm that the transferees are still alive before they lodge.

SASSA

This is an optional stakeholder that may be engaged where the process requires it. SASSA data may be useful to assist housing authorities in tracing and contacting beneficiaries during the validation phase. Ideally there should be an agreement (such as a Memorandum of Understanding) between the Housing Authority and SASSA on how beneficiary tracing will be conduced.

Local councillor

It is useful to have the support of local councillors who can assist with engaging the community at the start of the Data Collection phase of the project and support awareness raising activities that are conducted within the community about the project. In addition, the local councillor may wish to stay informed about progress throughout the project.

Deeds Office

The Deeds Office is engaged once the property is read for transfer as a final steps in the Validation, Regularisation & Transfer phase.

Department of Justice - Master's Office

When one or more beneficiaries is deceased, the estate must be reported to the master's office.