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Primary Transfer Toolkit
Beneficiary Administration & Transfer Toolkit
Beneficiary Administration & Transfer Toolkit
  • Beneficiary Administration & Transfer Toolkit
  • How to use this resource
    • Feedback
  • Toolkit Approach
    • Maturity Roadmap
  • Guiding principles
  • Target Operating Model
    • Stakeholder Matrix
      • Members of the Public
      • Government
      • Private Sector
      • Project Team
  • DATA COLLECTION & VALIDATION
    • Overview
    • Collate existing administrative data on beneficiaries
      • Step 1: Extract data on project beneficiaries from the HSS
      • Step 2: Identify Additional Project Records
      • Step 3: Enrich Data
        • Home Affairs Data
        • Deed Registry Data
      • Step 4: Secure Data in Database
    • Extract Property and Subsidy Data
      • Step 1: Obtain project general plan/layout
      • Step 2: Extract subsidy values
      • Step 3: Extract data from the deeds registry
      • Step 4: Secure all Data in a Database
    • Collect data by Occupancy Survey
      • Required Data
      • Data Collection Platform
      • Data Collection Hardware
      • Fieldwork Team
        • Recruitment
        • Training
      • Community and Household Engagement
      • Data Collection
      • Data extraction and storage
  • CATEGORISATION
    • Overview
    • A. All self-classified owners are beneficiaries: Perfect match
    • B. Some self-classified owners are beneficiaries, but some are not
    • C. Self-classified owners are beneficiaries, but some beneficiaries are missing
      • Co-beneficiary is deceased
      • Beneficiaries are divorced
        • The divorce order specifies what should happen to the property
        • The divorce order does not mention the property
    • D. Self-classified owners are not beneficiaries but are the original occupants of the property
      • Submit or re-submit a subsidy application
      • Subsidy cannot be accessed
    • E. Self-classified owners are not beneficiaries - inherited the property from a deceased beneficiary
      • Self-classified owner is the spouse of a deceased beneficiary
      • Self-classified owners are other heirs (not a spouse)
    • F. Self-classified owners are not beneficiaries - purchased the property informally
      • Property purchased from a beneficiary who is alive and contactable: No dispute
        • Back to Back Transfer
        • Direct transfer to new owner
          • Self-classified owner to apply for a subsidy in his / her own right
          • Self-classified owner does not qualify for a subsidy and regularisation is required
      • Property purchased from a beneficiary who alive and contactable: Disputed transaction
      • Property purchased from a beneficiary who is alive but who cannot be traced
      • Property purchased from a beneficiary who is deceased
    • G. Occupant is Caretaker / Renter
    • Enabling Processes
      • Adjudicating disputes
      • Locating missing beneficiaries
      • Submit or re-submit a subsidy application
  • VALIDATION, REGULARISATION AND TRANSFER
    • Overview
    • Core Registration Process
    • Dealing with deceased estates
    • Regularising non-beneficiaries
    • Contracting with Conveyancers
  • TITLE DEED HANDOVER
    • Overview
  • Additional Resources
    • Case Studies
      • That's Mine!
      • Deceased Beneficiary
      • Owner, but not beneficiary
      • Formal Dispute Resolution
      • Beneficiaries with more than one property
    • POPIA: The Protection of Personal Information Act
    • Community Information
    • Sample Survey
    • Sales Agreement
    • Dispute Resolution
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  • General Advice
  • Data Collection Checks
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  1. DATA COLLECTION & VALIDATION
  2. Collect data by Occupancy Survey

Data Collection

Data collection takes place at the property with a knowledgeable adult who lives there. The survey should take approximately 30 minutes to complete. In some cases, fieldworkers will be requested to return to the property where data appears to be unreliable, or where data is missing.

General Advice

Where possible, fieldworkers should move from area to area in small groups, each managed by a fieldwork supervisor on the ground – this ensures safety in numbers as well as efficiency in covering the study area

There may be instances where residents refuse to participate in the study or are not available during the time fieldwork is conducted:

  • Fieldworkers must make at least three attempts to revisit absent households during the course of the study at different times of the day and on different days of the week.

  • If after three attempts the household could still not be reached, the fieldworker should leave a letter for the household asking them to come to the project office or to call the enumerator to schedule an appointment

  • Surveys that are incomplete or that appear to be unreliable (where inconsistent or unrealistic responses are provided) will not be accepted and fieldworkers will be required to return to respondents to complete and verify data

  • Where images are of poor quality or data captured by the enumerator does not match up with data on the images, these surveys must be returned to the enumerator for correction

  • Data monitors must work closely with the fieldwork manager and fieldwork supervisors to ensure that fieldworkers perform their jobs meticulously

  • It is not realistic to expect a 100% survey coverage and completeness rate, a recommended target rate is 85% or above

Data Collection Checks

In order to ensure that the data is of high quality it must be checked by data monitors. Some common things to check include:

  • GPS co-ordinates Do GPS co-ordinates make sense? (i.e. was the survey conducted where it should have been conducted)

  • Duration of survey Does the duration of the survey make sense? (i.e. not too short or too long)

  • Spelling of names and surnames Check against the submitted ID documents, marriage documents etc. (if available)

  • Correct identity numbers Check against the submitted ID documents, marriage documents etc. (if available)

  • Where there are no photographs to review, check for the validity of the ID number using a formula

  • Beneficiary details Check that the beneficiary profiles make sense in the context of the survey (relationship to the current occupant)

  • Quality and correctness of photo uploads

  • Where sale agreements are signed, these need to be carefully checked:

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Last updated 3 years ago

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