Step 4: Secure all Data in a Database

As more information is gathered it is critical that the data is curated properly. There are currently no systems for storing data and the data is typically saved on various spreadsheets maintained by various users who save and edit the data without adhering to any protocols. This makes it very difficult to link beneficiaries to properties or occupants to beneficiaries and to determine the pathway to transfer and next steps.

Nevertheless, even in the absence of a system to store and analyse data, the housing authority must ensure that the data is secured and accessible to authorised project team members only.

Maturity Roadmap: suggestion for improvement

All data should be stored in a well-structured, password-protected, and centrally stored database. The database should allow for various users to review and edit data in line with clear data management protocols. It should also allow for some automated analysis to categorise cases and identify next steps.