Dispute Resolution
The dispute resolution approach that can be followed by the housing authority to attempt to work with the acrimonious parties is outlined in Dispute Resolution.
In order to support the proposed process some supporting example template documents are provided. They are each provided in a MS office format (for electronic use) and in a pdf format (for printed paper use):
Conciliation meeting Invite
Attendance register of conciliation meeting
Agreement reached at conciliation meeting
Outcome of conciliation meeting
Conciliation meeting Invite
Attendance register of conciliation meeting
Agreement reached at conciliation meeting
Outcome of conciliation meeting
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