The project team includes employees at the Housing Authority who are responsible for extracting, collating and overseeing the collecting data process, categorising, validating and following up on cases, preparing and signing sales agreements, engaging and managing conveyancers and handing out title deeds.
Ideally a dedicated, experienced team should conduct these activities. While the team structure and size may vary depending on the number of projects and properties to be transferred, it will typically include the following roles:
Team manager: Responsible for signing sale agreements, accountable for the process and the performance of the team and all service providers
Data manager: Responsible for extracting, collating and collecting all data required to support the process. Accountable for the performance of fieldwork teams who conduct occupancy surveys. The data manager is responsible for ensuring that all data is safely secured and accessible for analysis
Data analyst: Responsible for analysing data to categorise cases, preparing reports on throughput
Case worker: Responsible for following up on cases and ensuring that all necessary processes are followed to enable property transfer